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Frequently Asked Questions
Everything you need to know about our products and services.
What does delivery cost?
€9.95 per order, minimum order €100. Pickup in Aalsmeer or at Lila Bakery in Rotterdam is free and has no minimum.
When will my order arrive?
On the next delivery evening for your town (18:00–22:00), unless that route is fully booked. Check your town with “Do we deliver to your city?” – your date is confirmed by email.
How do the frozen dishes arrive, and how do I store them?
Our frozen dishes arrive in cool bags. Put them straight into the freezer – they keep for at least two months (see the date on the package). Fresh dishes like borscht and products from the Grocery corner don’t go in the freezer – follow the storage advice on the label.
Where can I find allergen information?
You can find a detailed allergen list for all our products here.
Is your meat halal?
Yes. We use high-quality halal meat for our products.
Do you have vegetarian and vegan dishes?
Yes. Many of our dishes are vegetarian – varenyky, syrnyky and vegetable dishes. Vegan: varenyky with vegetables or fruit fillings and holubtsi with rice and mushrooms. Check the webshop for what’s available now.
Anna P. (verified owner) –